At Fanchai, your winnings belong entirely to you. The withdrawal process is designed to be fast, transparent, and hassle-free — no time-consuming interrogations, no hidden fees.
Processing Time
Minimum Withdrawal
Payment Methods
Customer Support
Your first withdrawal each day is processed within less than 10 minutes — enjoy financial freedom with fanchai!
How To Withdrawal at fanchai Works
One of the most important things for any online player is the confidence that their winnings can be withdrawn easily, whenever they choose. At fanchai, we understand that feeling — which is why we have built a withdrawal system that truly prioritises speed and security.
When you submit a withdrawal request at Fanchai, our system processes it immediately. Our finance team works around the clock to ensure every request is reviewed and approved in the shortest time possible. For most local payment methods such as FPX and DuitNow, funds typically arrive in your bank account within 5 to 15 minutes.
Fanchai is also committed to ensuring full transparency throughout the withdrawal process. You can track your withdrawal status in real time via your account dashboard. No guesswork, no uncertain waiting — just a clear process you can follow from start to finish.
We also understand that security is a top priority. Every withdrawal request at Fanchai is protected by 256-bit SSL encryption and an optional two-factor authentication system to ensure that no unauthorised party can make a withdrawal from your account without your consent.
Fee-Free Withdrawals — fanchai charges no processing fees for standard withdrawals. Your winnings are entirely yours.
Method Withdrawal Available
Choose the method that best suits your needs — all fast and secure
Withdraw directly to your bank account via Malaysia's FPX network. Supports all major banks including Maybank, CIMB, RHB, Hong Leong, and more.
Transfer your winnings instantly using your phone number or IC number via DuitNow. Fast, simple, and no bank account number required.
Withdraw to your Touch 'n Go eWallet for everyday spending convenience. Ideal for players who prefer to keep their balance in an e-wallet rather than a bank account.
Receive your winnings directly into your GrabPay account. Convenient for everyday payments or transfer to your bank account whenever you like.
Schedule Limits & Processing Times
Full details on withdrawal limits and estimated processing times for each method
| Payment Methods | Minimum | Daily Maximum | Processing Time | Payment |
|---|---|---|---|---|
| FPX – Bank Transfer | RM 20 | RM 50,000 | 5 – 15 minutes | Free |
| DuitNow | RM 20 | RM 30,000 | 5 – 10 minutes | Free |
| Touch 'n Go eWallet | RM 20 | RM 10,000 | Instant | Free |
| GrabPay | RM 20 | RM 10,000 | Instant | Free |
* Maximum limit can be increased for Platinum members. Contact customer support for more details.
Step by Step: How to Withdraw
The withdrawal process at fanchai is designed to be straightforward for everyone, including first-time players. Follow these steps:
Access your account using your username and password. Always make sure you are using a secure device and a trusted internet connection.
From your account dashboard, select the "Wallet" or "Finance" menu, then click on the "Withdrawal" option.
Choose your preferred method — FPX, DuitNow, TNG, or GrabPay. Make sure the account details you enter are correct and up to date.
Enter the amount you wish to withdraw. Make sure it meets the minimum limit (RM20) and does not exceed the available balance in your account.
Review your details and click "Confirm". You will receive a notification once the withdrawal has been successfully processed and the funds have been credited.
Make sure your account has completed KYC verification before making your first withdrawal. The process typically takes less than 10 minutes and only needs to be done once.
Verification KYC & Security Withdrawal
Fanchai practises an identity verification policy (KYC – Know Your Customer) to ensure the security of every account and to comply with online gaming industry standards. This process is not meant to inconvenience players, but rather to protect your account from any form of misuse.
To complete KYC verification, you simply need to upload a clear photo of your identity card (MyKad) or passport, along with one recent proof of address such as a utility bill or bank statement. These documents only need to be submitted once and will be stored securely using the highest level of data encryption.
Once verification is complete, your daily withdrawal limit will be automatically increased and you will be eligible for express withdrawal processing with higher priority. Verified players also enjoy a higher trust level within the fanchai system, meaning their withdrawal requests rarely experience delays.
All data protected
Additional Security
Not shared with third parties
Track Your Withdrawal Status
Benefits fanchai Withdrawals
We built a withdrawal system that truly puts players first
Most withdrawals are processed within 5 to 15 minutes — among the fastest in Malaysia's online gaming industry.
Fanchai does not charge any commission or processing fees for withdrawals. What you win is exactly what you receive.
The fanchai support team is available to assist you with any withdrawal-related issues at all times, including weekends and public holidays.
Gold and Platinum members enjoy higher daily withdrawal limits and faster processing priority.
View your complete withdrawal history in your account dashboard. Full records are stored and accessible at any time.
Fanchai's infrastructure is built for maximum uptime — our withdrawal system operates with 99.9% availability every month.
Understanding Terms & Requirements Withdrawal
Before making a withdrawal at fanchai, there are a few key things you should understand to ensure the process runs smoothly without any delays or disruptions.
First, make sure your game balance is sufficient to meet the minimum withdrawal limit of RM20. Bonus balances or promotional credits may be subject to rollover requirements before they can be withdrawn. For example, if you received a welcome bonus, you may need to fulfil certain wagering requirements before the bonus value can be converted into withdrawable cash.
Second, always ensure that your registered bank account or e-wallet details are accurate and up to date. The account holder name must match the name registered on your Fanchai account. This is a non-negotiable security requirement designed to protect you from any attempted fraud or unauthorised withdrawal.
Third, if this is your first withdrawal or you are withdrawing above a certain amount, Fanchai may ask you to re-verify your identity. This is a standard industry procedure followed by all responsible gaming platforms. The verification process is typically completed in a short time and will not significantly affect your overall gaming experience.
Fourth, for your security, never share your login details or withdrawal verification codes with anyone, including individuals claiming to be Fanchai staff. Our team will never ask for such sensitive information through any communication channel. If you receive any suspicious communication, please report it to our support team immediately.
Question Frequently Asked Questions (FAQ)
Answers to the most frequently asked questions about withdrawals at Fanchai
Create a free account now and start playing. When you win, we make sure your money reaches you fast — no unnecessary questions, no hidden fees.
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